It didn't happen to me, but to my co-worker. I was going to go back to my work when I overheard her being interrupted by someone over the phone. After several seconds where she was just listening, she slammed the phone down. That got the attention of my other co-worker, to whom she had to say that she was confronted by someone when all she was asking for was information missing from the form. What was really bad was that he immediately called back, to which she declined the call. And then this piece of shit called again, and again, and rightly so, she declined the call.
I hate that this happened to her, and I really hate that this prick obviously got bent out of shape over something that pretty much every other person we have dealt with has just, well, answered. I don't know exactly what he said, but it clearly upset my co-worker, so I don't need to hear it. I asked her to hand over this asshole's contact information so I know who I'm dealing with if I ever have to deal with him. I mistakenly threw it away, but I remember the name, the area code, and the client he was working for. I hope that's enough.
I wonder why people are like that. Then I remember that, even though I want to think I would never lash out like that, I have been upset at people. And I was upset because something didn't go my way that I thought should. Yet in the wildest reaches of my imagination, I could never scream at anybody if someone called me in a similar situation. How could he feel so attacked, so hurt, over being asked for more information? The fuck is wrong with him?
The only thing I wish I could have realistically done (because I want to get this fucker fired) is asking my co-worker if I could do calls for the rest of the day. Instead I volunteered to take something off her plate when I should have taken the task that upset her. I hate calling too, and this toxic male is the reason why I shied away from helping her in that regard.
No comments:
Post a Comment