I checked her deal: We are looking for an account number from her, and it seems as if she and my co-worker have been going back-and-forth over it. She has provided an account or two, but neither of them work, and yet, she doesn't seem to ... get it. What makes me think she's kind of nuts is that I told her that I noticed she had been in touch with a couple of other people, and she said that she doesn't want to talk to them anymore because, according to her, she was treated rudely and would not speak to them.
She still could not give an account. She really couldn't give a straight answer, insisting that "we have her information," even though we have been trying, several times, to get one from her. That's when she went psychotic -- she asked for the manager, she asked for corporate headquarters, she even tsk-tsked when I asked for her number so "my manager" (who I realized won't be in for the next couple days, whoops!) could call her back. She hung up on me, the brat.
I've dealt with rudeness before, but she is still trying to get something from us without giving us what we need. That makes her dangerous because, in all likelihood, she's going to contact us again, and that is when we are going to have real problems. Normally, I would defer to my manager, but like I said, he isn't going to be around. My plan is to come in and, first thing, tell my co-worker about the call I took on her phone. I then will suggest and ask for a plan of action, including if there's anyone we can defer to, someone who has the means to shield themselves, us, and the company from this insane person.
I'm not worried ... yet. But if anything happens, I already let you all know here.
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