And actually, I thought I was doing fine. There is a certain task where a lot of forms need to be looked over and processed, each one of those takes time. Those types of forms usually are the reason The Third Department now sucks (IMHO), but I didn't have any to worry about. I have been told that as soon as these come in, they're STAT essentially -- you throw everything you're doing off to the side and you do those immediately. That doesn't take into account all the other stuff that needs to be done, stuff that I always have to shunt to the side when these forms come in that still need to be done before I leave for the day.
One of those relatively important tasks is making calls for forms that still have outstanding information. God, I hate this part of the job. Besides the calling and (sometimes) the rudeness you face, it's the overall accumulation of time this takes out of you. It's not a fast job, and yet we are expected to call any for any outstanding information for forms that have been sitting around a few days. The fastest I have gone through these is two hours. That's usually not on a Monday, because on Mondays, because there's been a weekend that's gone by, I have to call for two days' worth of outstanding forms. Once I get done, I feel like a little part of me died.
But, on this day, I still don't see these stat forms I thought I would need to jump on. That gave me a lot of time for me to call. I was slowed down by the occasional person who said they don't have a fax number, but can you e-mail your request so that I can the information back to you, and those take up so much damn time. Still, I was going through the second day by the time I had to take my lunch, and I felt that if there were no forms coming in -- and they usually don't so late into the afternoon, around the time I take my lunch -- I would have time to finish my calls.
But god fucking dammit, I came back from the car and saw that there were forms. Lots of them. Like eleven. I have never worked on so many before. And all those needed to be done before the end of the day. It took me 3 1/2 hours to do them all -- and I think I went through each in record time -- and that pushed me past 6 o'clock. And I was so fucking stressed out because I simply didn't have the time to finish up all the calls I wanted to make before my self-imposed out time of 6:30. I kind of think it's bullshit that such important work, and a lot of it, came so fucking late in the day. I had absolutely no time to do anything else except the very, very important stuff that had to go out before I left. And so I will be greeted with so much shit I need to do when I get back in the morning.
And I might take shit from my higher-ups when I get in in the morning and see all the work that piled up. You see, yesterday morning I got an e-mail from my boss asking me why I stayed so late on Friday. I was in The Fourth, not Third, Department Friday, and that was its own version of hell. There was so much work that I had the foresight around noon to tell my supervisor that the work was piling up. She stepped in and did a lot. But, and I swear, there was still a lot left. Once all the forms that came in on Friday went out, I had a lot of answers that came back that allowed testing to begin, and I did all of that. By the time I was done, it was past 6. I am certain that my boss knows that my supervisor helped with the new work and is thus wondering why I would have to stay past 6 on Friday.
And that's what pisses me off. I take my breaks and I occasionally stop to sip my coffee because I have to, but I am absolutely 100% honest when I saw I fucking bust my ass at work. I've had to because people are leaving and no one but me is doing their jobs now. I do the best I can, I work as fast as I can, but I'm not going to half-ass my job, and so if it takes me staying past what I should, I will. I did it Friday, I did it yesterday/Monday, I probably will do it today/Tuesday, and until the work doesn't demand it -- or if they fucking get somebody to help out -- I'll continue to stay after. Dammit, these jobs can't be handled over eight hours by just one person. If they think that it should ... well, I've said it before and I'll say it again: Maybe they need to hire someone else.
In the meantime, I'll do my job and I'll rack up the sweet overtime. Shit.
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