This Grocery Store Is Pissing Me Off, Man. ...

So there's a grocery store close by me that my family has gone to ever since I can remember.  For people who will never pass up a bargain, I don't know why they frequent this mom-and-pop, boutique grocery store.  Don't get me wrong -- their stuff is great, and there are some things I can get there that we would have to travel a ways to buy elsewhere.  But knowing my parents, they would not go to this grocery store.  But make no mistake; they still do.

And I do.  It's convenient.  It also makes this great chili that I see more and more as dinner.  If I want to make a steak, or if I need onions and peppers to spruce up my spaghetti sauce, I go there instead of the bigger chains around town.  Like I said, their stuff is great.  Finally, I noticed that these guys compare favorable with Aldi for cheapest prices for plastic bottles of pop, which I need almost as much as water.  I would have to pay 30, 40, even 50 cents more than I do at this place.

OK, so this is how they pissed me off yesterday/Sunday.  I wanted chili, and I wanted to buy a plastic bottle of pop.  I also wanted to see if they were still running their $1 deal for Mr. Pibb, which is a decent soda, but I really wanted one just because their bottles are a buck apiece.  So I went there for the first time in, I think, over a month.

Well, first of all, that promotional deal for Mr. Pibb is over.  Beyond that, their big change, which I saw my last visit there, was that they installed a new rewards system.  Before, I was given this paper card with our number.  We either showed the cashier our card or gave him or her our number.  After we accrued enough points, we would get five bucks off automatically.  But on my last visit, I saw these brand-spankin' new cash registers, and I was told that the old rewards program was killed off, utterly.  In its place is this system whereby, instead of issuing cards with numbers, we registered with our phone number; they track points and after a certain number, we get a discount.  It might be five bucks, I don't remember.  But the first stupid thing is that the points we accrued up till then are gone.  It's a brand new system, fuck your points.

To make up for it, I guess, we were automatically given three bucks off our next purchase after our initial visit upon which we registered.  That next purchase was yesterday/Sunday.  So once I was ready to pay, I asked the cashier where the discount was.  That's when she explained to me that no discount is automatically rung up at the cash register, like the old program did.  Instead, we were e-mailed a Quick Response (QR) code.  I guess we had to go into our phone, look for that e-mail, and scan it, or something.

I tried looking for it since there was no one behind me.  But (and maybe I should blog post about this sometime) using search functions on your email applications on your phone sucks.  They don't find shit.  And I couldn't find it, so I had to just pay full price for my chili and bottle of Pepsi and go.

I didn't think at the time I even got a QR code.  But I did.  Once I got home, I realized that as part of signing up for this new rewards program, you give them permission to e-mail you.  I did find the e-mail where the code was.  Also, and unfortunately, the cashier said that this $3 dollar new program discount lasted only for a month after registration.  And in that e-mail, conveniently, I saw the expiration date of ... four days prior.  I couldn't use that discount even if I were able to find it when I was there.

That really pisses me off, it really does.  I was used to these guys doing everything, but now more of the work, especially the part where I am responsible for keeping up on my discounts, falls on me, and I don't like that change.  So maybe I'll drive down to Cub to get my chili from now on, and maybe I'll then stop by Aldi for my pop.  Because I don't like getting screwed like this, and I did get screwed.