And then, lo and behold, once I got there, the damn place was closed. Not even drive-thru. It said both on the website and the app that they closed at 11. I even drove up to the drive-thru window and saw they had hours stating that its drive-thru closed at midnight on Saturdays. But no one was there.
I understand the pandemic has encouraged many people to quit their jobs because those jobs are too dangerous, and it has morphed into a "Great Resignation" where people are re-evaluating their jobs and deciding to quit for other reasons. On the drive-thru speaker, next to a paper sign saying they'll open at noon, they also had a "due to a lack of workers, wait times to get your food will be much longer" sign. I understand all of that, I really do. And yet I don't think it's too much trouble to update your goddamn hours on your fucking website and application, for crissake, so you don't fuck people who ordered through your app.
So now I have to go to this BK when they open tomorrow and get them to credit me for the charge to my card and/or dispute this charge with my credit card company once the statement comes. (I'm already disputing another charge; if I haven't blog posted about it yet, I will.) And this is why I was initially hesitant of getting apps and purchasing things online: You're not guaranteed the products or services you bought through a device while you're physically miles away from the place from which you'll get that product or service. This is the worst-case scenario. And I don't quite know what to do in order to get un-fucked.
No comments:
Post a Comment